What action should be taken if the HIM department's error rate is too high?

Taking corrective action to meet standards is the most effective response when the HIM department's error rate is too high. This approach involves identifying the root causes of errors and implementing specific measures to improve accuracy and quality. Corrective actions could include providing additional training for staff, refining processes, enhancing supervision, or utilizing new technologies. By actively addressing the issues that contribute to the high error rate, the department can ensure compliance with regulatory standards and improve overall data integrity.

In contrast, simply re-auditing the problem area may provide insights but does not necessarily lead to the necessary improvements. Treating the problem as an isolated incident fails to recognize that a high error rate may indicate a systemic issue that requires comprehensive corrective measures. Adjusting the formula for determining the rate does not address the underlying errors directly and may only obscure the problem rather than resolve it. Taking proactive and remedial steps is crucial in ensuring that the HIM department operates effectively and maintains high standards of compliance.